Purchased 2 hosting packages w/domains for 2 years (one with static IP service for an add fee) and several domain names for a total of $376.40. I had noticed that the main domain names attached to the hosting accounts were NEVER registered to my name or accounts shortly after. Since then I had made several attempts to reach them by email and phone, but could never get through or never received any kind of response. Several Ticket and chat session ending in no help, just redirects and promises of resolution/contact. No one has ever gotten back to me or even attempted to resolve my issues. many complaints with consumer affairs.
Company is committing consumer fraud and needs a class action!
This reviewer shared experience about "there are no words to adequately convey my disdain and disgust!" and wants this business to issue a full refund as the author lost $240. thelore77 is overall dissatisfied with Arvixe. The most disappointing about arvixe web hosting service at Arvixe was no response to any requests, promises to resolve not met and charged for services not rendered Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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